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MANAGEMENT |
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Appraisal Skills Appraisals are a vital part of your organisation’s performance management process, and have potentially huge benefits if carried out effectively. This one-day course explores all of the elements of the appraisal process, from reviewing performance and giving feedback, to setting objectives and motivating staff. It is designed for all managers, team-leaders and supervisors who are responsible for carrying out appraisals or performance review interviews. You learn how to:-
Business Strategy With the ever increasing pace of change, planning and re-planning is a critical feature of the business manager’s job. The course focuses on formulating a departmental and organisational plan. Course Objectives: Delegates will be able to:
Coaching This one-day course provides team-leaders, supervisors and managers with the practical skills and knowledge essential to identify and develop the needs of individuals and teams. You learn how to:-
Excellent Management Communications Skills This two-day training programme is designed to help all managers in the crucial area of powerful and effective communications. It enables both experienced and newer managers to identify and develop existing skills, and provides effective ways of tackling key issues with confidence. Managers leave the programme with a higher awareness of their own strengths and development areas in communicating with others, and with practical ideas to increase their levels of effectiveness to meet the challenges presented in today’s workplace. As a manager attending this course, you learn how to:-
From Team Member to Manager What are the issues you face when you make the step up from being part of a team to being it’s manager? It can be a challenging transition. This course is for you if you have recently been, or are soon to be, promoted to your first management or team leader role. It covers the relationships between colleagues and line managers and the fundamental skills you need to be a successful leader. By the end of this course delegates will have:
How to be the Best - Self and Team Motivation This seminar will enable you to be a powerful manager and empower your team to excel beyond your highest expectations. This unique seminar has been designed by a nationally recognised management tutor, Valerie Brandvik. She will share with you her secrets of working powerfully with others. If you want a Rolls Royce, every component has to be the best possible. If you want the ultimate company, then every team needs to be the best possible. The Learning Ladder can help you achieve this by developing your managers. Programme:
Managing Conflict and Aggression This one-day course is designed specifically for managers, team-leaders and supervisors who need to know how to deal effectively with work related behaviour problems. You learn how to:-
Managing People Every manager needs a set of core skills and insights into the essential components of the job of managing people. This two-day course explores managing and leadership, teambuilding and delegation, and where motivation fits into the equation. It is designed for newly promoted managers or managers who have had no formal training in management skills, and covers the essential issues that every people manager needs to understand. You learn:-
Mentoring Skills Mentoring is a sensitive development activity that requires a wide range of skills. This one-day course is for managers taking on a mentoring role with another person, and provides the knowledge and skills needed to be a successful mentor. The course provides the opportunity to practice new skills via exercises and role-play. You learn:-
Organising, Running and Contributing to Meetings This one-day course is for all managers, supervisors and team-leaders who recognise that the ability to hold effective and professional meetings is key to driving the business forward. You learn how to:-
Project Management This one-day course is for all managers and staff involved in establishing, implementing and reviewing projects. It provides a practical approach to the planning and management of projects, enabling delegates to gain confidence in the skills required to meet project objectives. You learn how to:-
Recruitment and Selection Interviewing Skills This one-day course is for supervisors, team-leaders and managers with little or no experience, who need to learn how to interview successfully. It provides a structured process which enables delegates to confidently recruit the right person - first time. You learn how to:-
Strategic Planning Your strategic plan is the most important document in your business and is the tool that allows you to get your business to where you want it to be. This three-day workshop enables you to have a clear strategic plan, a real working tool that adds value to your business. You learn how to:-
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