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2 day course
Every one of us has the potential to manage people successfully. This
course is designed to highlight and practise the skills which will bring
out the best in every Manager. Delegates will work hard, have fun and leave
the programme with renewed confidence and enthusiasm.
Course Objectives
- Participants understand the role and key functions of a Manager, and can
identify the crucial importance of leadership in the process
- Simple methods and procedures are followed for strategic planning,
setting realistic goals and objectives and clarifying what is expected from
the team
- Individuals understand the value and uses of delegation, and can delegate
a specific task with confidence
- Participants make use of positive feed-back to communicate clear and
motivational assessment of performance. They are able to confront
under-performance, and criticise in a constructive way
- From a knowledge of how teams evolve, and of the team behaviours
necessary for success, managers are able to develop and build on their
team’s strengths and compensate for areas of weakness
- Participants leave the course with higher levels of confidence and
self-esteem, greater awareness of their strengths and impact on others, and
personal action plans to put key skills into practise on returning to the
work place.
Course Outline
Day One
- Introduction
- Defining the Role
- What is management?
- Key functions
- The importance of role models
- Leadership: The difference that makes the difference
- Shaping Success
- A management planning model
- 6 key questions for effective strategic thinking
- Setting clear objectives
- Agreeing motivational targets
- Empowering the team
- Delegation: Why it is difficult
- Overcoming the barriers
- How to delegate with confidence
- Progress monitoring and review
- Powerful feedback skills
Day Two
- Managing Performance
- Confronting unsatisfactory performance
- Practical ideas for constructive criticism
- Using praise to transform performance
- Building and leading the team
- How teams evolve and grow
- Effective personal leadership style
- Getting the right mix of team behaviours
- Building team success
- Becoming a better Manager
- Self knowledge and awareness
- Building on strengths
- Personal action planning
Who will benefit?
Anybody who currently manages or is considering managing people or teams.
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