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1 day course
Are you looking forward to becoming a manager but not sure how you will cope NOT
being a team member? Well it's a very common situation. People who are very
good at their jobs get promoted and to help them take the step up they need
information, tools and skills that they may not have needed before.
The course is designed to give you the confidence to manage the team you, a
very short time ago, were a part of.
Benefits of Attending
- Making the transition easier for you and the team
- More motivated and productive staff
- New managers / team leaders who are in control and will want to exceed expectations
Programme
- What impact will you becoming a team leader have?
- What is a team leader and what does he/she do?
- Defining role and responsibilities
- How can I get the best from people?
- Understanding behavioural styles
- Stages of Team Development
- How can I improve the team's performance?
- The characteristics of a high performing team
- Motivation and Delegation
Learning Outcomes: By the end of this course you will better
understand:
- the role and responsibilities of a manager
- the impact you want to have when you become a manager
- how to plan and prioritise workloads for yourself and your team
- yourself and how to understand your team better to manage situations more effectively
- how your team will develop
- what motivates people and how delegation can motivate
- strategies for effectively dealing with the common pitfalls that first-time managers come across
- how to communicate assertively so you can establish credibility and authority with your team and with other managers.
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