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Home About Us TutorTalk Business Courses In-house Courses Open Courses Step-up Courses Funded Qualifications Team Building IT Skills Analysis Mentoring Projects Contact Us   List of courses in Alphabetical order	For Open courses click here.
	Let The Learning Ladder help you to develop your people and your business ! The Learning Ladder specialises in providing highly effective training solutions for individuals, teams and organisations. All of these courses can be tailored to meet your specific requirements and delivered in-company. Our range of training expertise includes the following areas:
		COMMUNICATION & PERSONAL DEVELOPMENT Assertiveness Body Language for Powerful Communication Business Writing Skills Customer Care Excellence Customer Relationship Management Customer Service Fast Track Persuasion and Influence Hypnosis for Powerful Communication Hypnosis for Self Confidence and Positive Thinking NLP (The Art and Science of Excellence) Powerful & Effective Communication Skills Powerful Telephone Skills Release the Confident You Releasing stress with NLP Stress Management Taking Minutes Telephone Techniques Time Management Working with Difficult People DRIVING Fork Lift Truck Training LGV/HGV Driving IT TRAINING Microsoft Products ( WORD, EXCEL, ACCESS, POWERPOINT, OUTLOOK & INTERNET) Photoshop IMPORT & EXPORT Essential Standard Courses Basics of Exporting Export Documents Explained Understanding Letters of Credit and Bills of Exchange Introduction to Customs for Exporters and Importers Incoterms 2000 Basics of Importing Specialised & Advanced Courses Understanding Intrastat Advanced Letter of Credit Workshop Understanding Origin Essential Refresher for Experienced Exporters How to make Successful Export Contracts FINANCE Budgeting - Writing and Managing Budgets Business Numbers Cracking the Cash Flow problem Credit Control Dispelling the myths - an introduction to financial management Finance for the Construction & Contracting Business Finance for Directors Finance for Local Authority Managers Finance for Non-Financial Managers Finance for Project Managers Finance for the Personal Assistant Finance for Sales Executives Improving Profitability and Cash Flow Interpreting Financial Information Risk Management Telephone Credit Control Understanding Finance for SMEs		FOOD HYGIENE Hygiene Habits Safer Food Better Business HEALTH & SAFETY CIEH Accredited Health & Safety Training Fire Safety First Aid at work Health and Safety Awareness Manual Handling HR & EMPLOYMENT Absence Management Capability Management Defining Competencies Employment Law Update Equal Opportunities Interviewing & Selecting Staff MANAGEMENT Appraisal Skills Business Strategy Client-Centred Change Management Cascading Objectives - from Mission Statement to Individuals Change Management Coaching Creative Thinking & Problem-solving Effective Communication Excellent Management Communication Skills Executive Mentoring Programmes From Team Member to Manager How to be the best Managing Budgets Managing Conflict and Aggression Managing Difficult Situations in Line Management Managing People Managing Remotely Managing Stress in Your Team Mentoring Skills Organising, Running & Contributing to Meetings People Development & Succession Planning Power, Influence & Persuasion Project Management Recruitment & Selection Interviewing Skills Strategic Planning Supply Chain Management PRESENTING Advanced Presentation Skills Basic Presentation Skills Dress to Impress Introduction to the Subconscious Mind, NLP & Emotional Intelligence Presentations using Microsoft Powerpoint Public Speaking & Presentations Train the Trainer SALES & MARKETING How to win at Selling Leading a Sales Team Marketing for Non-Marketing Managers Negotiating Skills NLP in Sales Presenting the Pitch Sales Awareness Telephone Sales
		Whether you need to improve a member of staff's performance, implement a management training programme or learn some new team skills, The Learning Ladder can help.. For a fresh look at developing your people, please contact us. Back to the Top

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